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RENEE MONTAGNE, HOST:

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DAVID GREENE, HOST:

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DAVID GREENE, HOST:

Now, if you have BlackBerry at the bottom of the drawer, it turns out it's also at the bottom of the 2012 list of smartphone makers.

Our last word in business is: Bad Call.

The company that makes BlackBerry, Research in Motion, had only 5 percent of the global smartphone market in 2012. That was down from 11 percent the year before. That's according to the market research firm iSuppli. Also in the 5 percent club: Nokia and HTC.

That's the business news on MORNING EDITION, from NPR News. I'm David Greene.

A major storm system is causing havoc for travelers trying to get home from their holiday destinations. Powerful winds and blizzard conditions have hit parts of the U.S.

President Obama returns to Washington Thursday as do members of the U.S. Senate. They're cutting holiday plans short in hopes of coming up with a deal to avoid the tax hikes and budget cuts set to take effect on Jan. 1.

2012 has been a strange year for content creators — authors, producers, musicians. It was a year when the very idea of physical ownership of a book or CD or even a song file became almost passe.

It was also the year in which music-streaming services like Spotify and Pandora launched major efforts to convince people to pay for something they didn't own. But it's been slow going.

Music-streaming services have been trying to win over two types of customers: a younger generation that doesn't buy at all and an older generation that still likes owning physical albums.

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RENEE MONTAGNE, HOST:

The call to the online shoe retailer lasted more than 10 hours. For one thing, the customer on the line wanted to know how the Zappos employee likes living in Las Vegas. The conversation even ended with a sale of Uggs boots.